Privacy Policy
Last updated: November 2026
Bendigos Web ("I," "me") builds and hosts websites and web applications for clients. This page explains what information I collect through bendigosweb.com and the client portal, and how it's used.
Information I Collect
The "Start a Project" form on the homepage doesn't submit anywhere — it opens your own email client with your message pre-filled, so nothing is stored on the server unless you actually send that email.
If you become a client and get a portal account, I collect and store:
- Your name, email address, and (optionally) company name
- A password, stored as a one-way hash — never in plain text
- The content of any support tickets or messages you submit through the portal
- Your billing status and a Stripe reference ID used to keep it in sync — never your card number, which Stripe handles directly (see below)
Cookies & Local Storage
The main site uses browser local storage only to remember that you've dismissed the cookie notice — nothing else. The client portal uses one functional session cookie to keep you logged in; it's required for the portal to work and isn't used for tracking or advertising.
No advertising or analytics trackers are used on this site.
Third-Party Services
Page fonts are loaded from Google Fonts, which may log your IP address as part of serving the font files, under Google's own privacy policy.
Payments are processed by Stripe. Card details are entered directly on Stripe's own payment page and never pass through or get stored on this server — I only receive confirmation that a payment succeeded, plus an account reference used to keep your billing status up to date. Stripe's use of your payment information is governed by their own privacy policy.
No other third-party services are embedded on this site.
How Information Is Used
Client and portal information is used only to deliver the work you've asked for — building and maintaining your site or application, responding to support tickets, and billing for hosting or project work. It is never sold, rented, or shared with advertisers.
Data Storage & Security
Client and ticket data is stored on infrastructure I own and administer directly, not a third-party cloud platform. All traffic to this site and the portal is encrypted in transit (HTTPS/TLS). The server is hardened with a web application firewall, intrusion ban software, and a default-deny firewall, and is backed up on a regular schedule.
Data Retention & Deletion
Account and ticket data is kept for as long as you're an active client, plus a reasonable period afterward for billing and support history. To request a copy of your data or to have your account and its data deleted, email bendigo@bendigosweb.com.
Children's Privacy
This site and the services it offers are intended for business use and are not directed at children under 13.
Changes to This Policy
If this policy changes, the "last updated" date above will change with it. Continued use of the site or portal after an update means you accept the revised policy.
Contact
Questions about this policy or your data: bendigo@bendigosweb.com or (480) 349-3722.